Cancellation Policy

  • Thank you for choosing PURE Salon! Your appointments are very important to us. We understand that sometimes schedule adjustments are necessary and that life happens. If you cannot make your scheduled appointment, we kindly ask that you let us know a minimum of 24 hours in advance of your scheduled appointment. Our stylists are commission-based employees, and this policy is in place to protect their livelihood.


    In the event that an appointment is canceled within the 24-hour policy, we reserve the right to charge the credit card on file 50% of your scheduled service value. All “no-show” appointments will result in a 100% charge of the booked service.

    We appreciate your understanding and acknowledgment of our policy as we strive to provide a predictable livelihood for our stylists.
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